Privacy Policy
This policy explains what data UAE Visa Helper (“we”, “us”, “our”) collects, how we use it, and your choices. We keep this page concise and easy to read—tap a section to expand on mobile.
1) What we collect
- Account info: email, display name, profile image from Google (if you sign in).
- Reminders: visa type/name, expiry date, and your preferred notice period.
- Usage & device: pages viewed, device/browser data (via analytics/cookies—see Cookies).
- No uploads of IDs/passports: we don’t ask for or store document images.
2) How we use data
- Provide the service (eligibility wizard, reminder notifications).
- Send reminder emails about approaching visa expiry.
- Improve reliability and UX (bug fixes, performance, localization).
- Prevent abuse and maintain security.
3) Legal basis (GDPR/UK GDPR, where applicable)
- Contract/legitimate interest: to operate and improve the app.
- Consent: for analytics cookies or marketing (if we ever add it).
6) Data retention
We keep reminders and account data while your account is active. You can delete reminders or your account at any time; we then delete or anonymize data unless we must keep it for legal reasons.
7) Security
We use HTTPS, access controls, and industry-standard safeguards. No method is 100% secure; please use a strong password on your Google account.
8) Your rights
- Access, correct, export, or delete your data.
- Object or restrict certain processing.
- Withdraw consent where applicable (e.g., analytics cookies).
To exercise rights, contact us below. We may need to verify your identity.
9) International transfers
Your data may be processed outside your country. Where required, we use appropriate safeguards (e.g., SCCs).
10) Children
Our service is not directed to children under 16. If you believe a child provided data, contact us to remove it.
11) Changes to this policy
We’ll update this page when we make material changes and adjust the “Last updated” date above.
12) Contact
Data controller: UAE Visa Helper
Email: info@uaevisahelper.com
If we appoint a DPO or representative, details will appear here.